Refund & Cancellation Policy
This policy explains how to cancel a NexQuant subscription and how refunds are handled. It is part of our Terms of Service and does not limit any mandatory consumer rights.
01Cancelling your subscription
You can cancel at any time from your billing area. Cancellation stops future renewals.
Cancellation takes effect at the end of the billing period already paid. You keep full access to your plan until that date.
02Refunds
Cancelling a subscription does not automatically entitle you to a refund for the current billing period.
NexQuant does not offer automatic or pro-rata refunds as a general commercial policy.
Refund requests may be considered on a case-by-case basis at NexQuant's discretion — for example in the event of a technical problem attributable to the service. To make a request, contact contact@nxquant.co.
03Your statutory rights
Nothing in this policy limits any mandatory consumer rights that apply to you under applicable law.
Where a statutory right of withdrawal or cancellation applies to you, NexQuant respects it. As NexQuant is a digital service that may be made available immediately, the effect of immediate access on any statutory withdrawal right depends on your applicable law. [TO COMPLETE — LEGAL VALIDATION REQUIRED].
04How payments are processed
Payments and any approved refunds are processed by Stripe. NexQuant never stores your card details.
05Contact
For any question about cancellation or a refund request: contact@nxquant.co.